Welcome to Outfixel – your destination for bold streetwear. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing outfixel.com, you accept these terms in full. If you disagree, please do not use our website.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited license to access and make personal use of this website. You may not download, modify, or reproduce any content without our express written permission.

1.2 Intellectual Property Rights

All content on this site, including designs, text, graphics, logos, and images, is the property of Outfixel and protected by international copyright laws. Our bold streetwear designs are original creations – unauthorized reproduction is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If a product doesn’t match its description, you may return it under our Returns Policy.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we’ll notify you and cancel that portion of your order.

3. Orders and Payments

3.1 Placing Orders

By placing an order, you confirm that all information provided is accurate and complete. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing and Taxes

All prices are in USD. International customers may be subject to customs duties or taxes – these are the customer’s responsibility.

4. Shipping Policy

4.1 Shipping Methods

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

4.2 Shipping Restrictions

We ship worldwide except to certain Asian and remote regions. Delivery times may vary due to location and customs processing.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn and unwashed
  • With all original tags attached
  • In original packaging

Non-Returnable Items: All Sale T-Shirts (marked down items), items without original tags/packaging, or items showing signs of wear/damage not from manufacturing.

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return details
  2. Wait for approval and RMA number (within 48 hours)
  3. Package items securely with order confirmation
  4. Ship to: Outfixel Returns, 3815 Joyce Street, Pineapple, US 36768
Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

5.4 Exchanges

For size/color exchanges:

  • Follow the return process above
  • Clearly specify the replacement item in your email
  • Price differences will be adjusted accordingly

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information.

6.2 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s operation

7. Limitation of Liability

Outfixel shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Customs delays or additional charges in international shipments

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms periodically. Continued use of the site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

“We stand by our streetwear quality as boldly as we design it.” – The Outfixel Promise